Terms & Conditions

TERMS AND CONDITIONS OF USE 

"The Service" in these terms and conditions refers to Go Social (https://gosocial.mobi)

1. The Service is provided by Mobile Content International Ltd (“MCI” or “we” or “us”), a private company registered in the Isle of Man.

2. The Service is licensed to you as a user (“you” or “your”) subject to the terms and conditions contained below.

3. By accessing, downloading or subscribing to receive the Service, and/or making use of the Service you agree to be bound by the terms and conditions contained herein. The provision of the Service and any subscription thereto is governed by the applicable legislation.

4. Use of the Service is also governed by our Privacy Policy, which is incorporated herein by reference. 

5. Please read these Terms and Conditions carefully before using the Service. By using the Service or submitting information through the Service, you are agreeing to these Terms and Conditions. 

Costs and Billing

6. The Service is provided to you at a fixed recurring fee (in the case of subscription services) or at a once-off access fee. 

7. The pricing information is displayed on the opt-in webpage for the Service, for example, N$5/day subscription.

8. It is your responsibility to ensure that you understand these fees and the duration of the subscription term you are selecting when opting-in to receive access to the Service and/or when making use of the Service. 

9. Depending on the Service chosen, you will be billed a daily, weekly or monthly subscription fee. 

10. Subscriptions are renewed automatically at the end of each subscription term (i.e. daily as an example) for the same duration as the initial term. 

11. This renewal cycle will continue until you cancel your subscription. 

12. PLEASE SEE “HOW TO UNSUBSCRIBE” BELOW TO CANCEL A SUBSCRIPTION.

13. If your subscription renewal fails due to you having insufficient airtime available, partial billing will apply. In cases where partial billing is applied, your subscription will be renewed through the collection of an amount less than the original service fee for a given term. For example, if a renewal transaction for R1.00 is unsuccessful due to insufficient airtime, a partial collection of R0.50 (or less) may be attempted.

14. In the event that your subscription renewal fails due to you having insufficient airtime available to pay the subscription fee, you will remain liable for the subscription fee while the Service remains active, and the subscription fee will be recovered at a later date. A maximum of 3 (three) days’ missed billing may be recovered. This means that you may be charged more than once in a single day for a daily subscription, with the first successful charge being for the current day and the subsequent successful charge for the prior day/s where charging for the amount due, failed. 

15. Prior to being granted access to the Service, you will be required to confirm your acceptance of the associated fees by completing a double opt-in process. No billing will take place against your account and you will not receive any Service until this opt-in process is completed.

16. Unless otherwise stated, all fees exclude data, SMS, MMS and associated delivery and access charges. Standard data, SMS and MMS charges apply.

How to Unsubscribe

 

17. You may cancel your subscription for the Service at any time by:

1. Unsubscribing directly via the content portal; or

2. When you subscribe to the Service, you will receive a confirmation SMS which will also include additional options for you to unsubscribe from the Service. These instructions will contain either an SMS shortcode to which you can send a ‘STOP’ command in order to cancel the subscription or will contain a web link which you can click on to manage your subscriptions online. These instructions will be provided to you upon activation of any of our services and will be sent to you once every 30 days as a reminder while your subscription remains active.

Customer Support

 

18. You can contact MCI’s customer care team by telephone on +44 1624 691970 between 8am and 5pm, Monday to Friday or contact us by email at hello@mobilecontentint.com

Licence and Terms of Use

 

19. Any and all copyright and other intellectual property rights associated with the Service remains the property of MCI, or of the original owner in the case of licensed content.

20. The Service is provided to you for personal use only. You are expressly prohibited from forwarding, duplicating, replicating, reverse-engineering or otherwise manipulating the Service for use in any way.

21. If your SIM Card and/or devices are lost or stolen then you must immediately inform MTC so that we can protect your interests and blacklist your devices from further use and/or block the use of your SIM Card. 

22. You will remain liable for all charges incurred for the Service until you have asked MTC to block further use of your SIM Card and/or devices. You will not be liable for any charges incurred in respect of the Service by any unauthorised person after you have requested us to block your SIM Card and/or devices.

General

 

17. MCI may amend, modify or otherwise change these terms and conditions, in its sole and absolute discretion, and the amended version will be displayed in the same media as these terms and conditions. MCI will notify you before we amend or otherwise change the terms and conditions.

18. Each time you access the Service or respond to a promotional message distributing the Service you agree to be bound by the terms and conditions, as may be modified from time to time.

19. MCI reserves the right to immediately suspend the Service should any fraudulent activity be suspected, and if the outcome of an investigation proves that fraudulent activity did occur, MCI shall be entitled to terminate access to the Service immediately.

20. MCI and any of its agents, directors, affiliates, members or employees shall not be responsible in any way for claims, loss or damages (either direct, indirect, consequential or otherwise), arising from your use of the Service. To the extent allowed by law, the Service is  provided on an "as is" and "as available" basis for your use, without warranties of any kind, express or implied.

21. Whilst every effort has been made by MCI and its service providers, to ensure the proper performance of the Service, the accuracy of the information/images and the reliability of the binary data on the Service, MCI, its affiliated companies, suppliers, or any of their employees, do not, to the full extent permitted by law, guarantee the availability or accuracy of the Service  and/or information offered therein. 

22. We do not warrant that you will be able to access or use the Service at the times or locations of your choosing; that the Service will be uninterrupted or error-free; or that defects will be corrected. 

23. We therefore make no representations or warranties, whether express or implied, and assume no liability or responsibility for the proper performance of the Service and the  Service is used at your own risk. 

24. MCI reserves the right to discontinue the Service and/or change the Service on offer to you. The affected Service subscribers will be notified of any sequence changes.

22. Any words, views or opinions expressed anywhere in the Service does not in any way reflect the views and opinions of MCI.

23. By agreeing to be bound by these terms and conditions of use, you give MCI the necessary consent to send you targeted direct marketing messages based on historical subscription data. You are entitled to opt out of these direct marketing messages with the applicable “stop” command provided to you in such messages.

24. We do not warrant that the Service will be compatible with your mobile device.

25. Network fees may apply when accessing the Service. The Service may only be used with the permission of the bill-payer, or parent/guardian for children services. 

27. The use of the Service may not be used:

(i)to intentionally engage in illegal conduct,

(ii) to knowingly create, store or disseminate any illegal content,

(iii) to knowingly infringe copyright,

(iv) to knowingly infringe any intellectual property rights, or

(v) to send spam or promote the sending of spam.

28. MCI has the right to suspend or terminate any user’s access to the Service who does not comply with these terms and conditions or any other related contractual obligations and has the right to take down any content (hosted as part of the service) that it considers illegal or for which it has received a take-down notice.

 

29. MCI cannot accept responsibility for any unauthorised access or loss of personal information that's beyond our control. 

30. This Agreement shall be governed by and construed in accordance with the laws of Namibia. 

31. You irrevocably agree that the courts of Namibia shall have exclusive jurisdiction to resolve any dispute or claim of whatever nature arising out of or relating to the Website and the Service, and that the laws of Namibia shall govern any such dispute or claim. 

32. However, we retain the right to bring legal proceedings in any jurisdiction where we believe that infringement of our intellectual property rights or breach of this Agreement is taking place or originating. You are responsible for compliance with any applicable laws and regulations of the jurisdiction from which you are accessing or using the website, the Service, its contents whether in whole or part.